| LC control no. | sh 96009357 |
|---|---|
| LC classification | QA76.9.T43 |
| Topical heading | Computer technical support |
| Variant(s) | Support, Computer technical Technical support, Computer |
| See also | Computer industry--Customer services Computer service industry |
| Found in | Work cat.: 96-34367: Jhandpur, K. Delivering world-class technical support, 1996: CIP galley (Technical support encompasses all product support that can be provided to a customer from a remote location ... Technical support is therefore more than software support, and includes the remote service functions of hardware service. The purpose of technical support is to help customers successfully use products.) Freedman, A. Computer glossary, 1993 (support: assistance provided by hardware and software vendors in maintaining its products) Wilson, R. Help; the art of computer technical support, 1991: p. v (technical support: assisting the users of computer hardware and software products) International Business Machines Corporation. International Technical Support Center. |
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