BookCustomer service : extraordinary results at Southwest Airlines, Charles Schwab, ...
Main title
- Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA / edited by Fred Wiersema.
Edition
- 1st ed.
Published/Created
- New York, N.Y. : HarperBusiness, c1998.
Links
Links
- Table of contents http://lcweb.loc.gov/catdir/toc/98-24870.html opens in a new window
- Contributor biographical information http://www.loc.gov/catdir/enhancements/fy1308/98024870-b.html opens in a new window
More Information
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Description
- xix, 234 p. ; 24 cm.
ISBN
- 0887307728
LC classification
- HF5415.5 .C844 1998
Related names
LC Subjects
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Notes
- Includes index.
Series
LCCN
- 98024870
Dewey class no.
- 658.8/12
Type of material
- Book
Item Availability
CALL NUMBER
- HF5415.5 .C844 1998
- Copy 1
Request in
- Jefferson or Adams Building Reading Rooms
Status
- Not Charged
CALL NUMBER
- HF5415.5 .C844 1998 FT MEADE
- Copy 2
Request in
- Jefferson or Adams Building Reading Rooms - STORED OFFSITE
Status
- Not Charged